Organisation business Essay Example | Topics and Well Written Essays - 2000 words - 1

Organisation duty - Essay Example emotional news program is largely promoted and touted to be the key to success in coetaneous times, since it is all about retaining balance of self and reacting intelligently rather than randyly, to any given situation at the work place. The power of emotional news show and its impact on employees work performance has been discussed and widely debated over the years (Homans, 1950 Rothlisberger & Dickson, 1939). However the relationship between the two has been recognized and acknowledged by lookers and organizations alike, only recently (Ashkanasy, Zerbe & Hartel, 2005). It has often been discovered that not all employees are equally skilled at team work, and productive in leading or dealing with other employees. The concept of emotional intelligence can be used by managers, to unravel the mystery behind the failure of apparently intelligent employees with great credential and strong academic and cognitive skills to perform at work (Murphy , 2006). It has been established through various research that there is a direct relationship between emotional intelligence and the failure of employees at managerial positions to perform adequately at work (Lombardo, Ruderman, & McCauley, 1988, 199-216). The interest and literature on the concept of emotional intelligence is growing, with fair amount of evidence about its impact on job performance. The analogous can be utilized by the management while hiring, so that the right kind of employees with higher emotional intelligence can be hired for managerial positions. Although there is mounting evidence regarding the significance and relevance of emotional intelligence on employees job performance, there are fair amount of criticisms of the concept, as well (Matthews, Zeidner, & Roberts, 2002 Landy, 2005, 411-424 Locke, 2005, 425-431). The same has been discussed in the subsequent sections. Definitions of emotional intelligence According to Wharam (2009, 11), Emotional Intelligenc e is The potential to be aware(predicate) of and use ones own emotions in communication with oneself and others and to manage and motivate oneself and others through understanding emotions According to Jones (2006, 412) Emotional Intelligence entails the use of insight and balance of self, in decision making. It helps individuals in attending to problems or scathing organizations situations an intelligent way establish and improve better contacts and relationships within the organizations help in motivating nation around them skill-fully manage themselves effectively in stressful situations by staying calm and focused and create validating emotions such(prenominal) as hope and compassion while dealing in stressful environment, thus support people to develop a positive vision and attitudes. According to Salovey et al., (2004, 31) Emotional intelligence refers to the ability to behold emotions, to access and generate emotions so as to assist thought, to understand emotions and e motional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth. The key characteristics of Emotional intelligence as observed from the above definitions include awareness of self ability to manage and control ones emotions the ability to use such self-control and direct it towards attainment of organizational goals identify the emotions of other employees at work and motivate them - rather